What do I do if I have a damaged/ faulty item

If a product you have purchased from us is not of satisfactory quality, or you consider it to be faulty, please contact us with the below information and you'll be advised of the next steps. 


If there is an issue with the items received please send us photos of the item you wish to return front & back including the product labels, a picture of the delivery note that came with your package, and the information below so we can arrange a return label to be emailed to you and process the return.


Send us the details including photos via this contact form  

  • Order number:   
  • Full name:  
  • Full address:  
  • Country:  
  • City: 
  • Postal code:   
  • Phone number:  
  • E-mail:  
  • Return reason:   
  • SKU and items quantity: